Associates In Technical Arts | Edmonds College
April 2020 - June 2022
Selected coursework:
- HTML
- CSS
- JavaScript
- jQuery
- PHP
- Database Theory and Design
- SQL
- Systems Analysis
- Systems Design and Development
- Introduction to Amazon Web Services and Cloud Platforms
- Application and Cloud Development Tools
- Visual Basic Programming
- WordPress, Joomla!, SEO
- Introduction to Graphic Design
- Intermediate Graphic Design
- Project Management
Certificates:
- CIW Site Development Associate
- MTA Introduction to Programming Using HTML & CSS
- Business Systems Analysis
- Requirements Analysis
- Database Theory & Design
- MTA Windows Operating System Fundamentals
- Application Specialist Certificate of Completetion
Projects
- Expanding Cards
- Progress Steps
- Rotating Navigation
- Hidden Search Widget
- Blurry Loading
- Scroll Animation
- Split Landing Page
- Form Input Wave
- Sound Board
- Dad Jokes
- Event Key Code
- FAQ Collapse
- Random Choice Picker
- Animated Navigation
- Incrementing Counter
- Drink Water
- Movie App
- Background Slider
- Theme Clock
- Button Ripple Effect
- Drag N Drop
- Kinetic CSS Loader
- Content Placeholder
- Sticky Navigation
- Double Vertical Slider
- Toast Notification
- Github Profiles
- Double Click Heart
- Drag N Drop
- Auto Text Effect
- Password Generator
- Good, Cheap, Fast Checkboxes
- Notes App...with Markdown!
- Animated Countdown
- Image Carousel
- Hoverboard
Experience
Systems Analyst | Edmonds Waterfront Center
March 2023 to Present
- Reviewed several thousand pages of uncategorized documentation, organized and created a Sharepoint site with navigation, making the information usable
- Wrote documentation for internal IT and AV systems
- Coordinate with external vendors for major system updates and upgrades
- Consulted with internal web team to implement best practices for WordPress site
- Provide onsite tech support for IT and AV systems
Administrative Assistant | Trinity Lutheran Church and Schools
April 2022 - Present
- Coordinate projects with Asana
- Create meeting minutes and reports
- Sound and video tech support for live streaming and in-person events
- Coordinate and manage events, both on and off-site
- Manage Wix website
- Coordinate with multiple stakeholders for significant events (funerals, baptisms, etc.)
- Create flyers and bulletins with Publisher and InDesign
Owner | Setzer Digital
April 2011 - Present
Freelance consulting services.
- Created and managed websites with HTML, CSS, WordPress, Squarespace, Wix, and Webbly
- Created and edited video for YouTube, Vimeo, etc with Adobe Premier Pro
- Photographed art for the creation of media assets
- Created YouTube thumbnails, bulletin graphics, Instagram posts, and other media with Photoshop, Adobe Spark and Canva
- Setup and managed email/newsletter services, mainly Mailchimp, but also Substack and others
- Setup and updated the Google Business and Bing Business pages
- Sound and video tech support for livestreaming and in-person events
Digital Marketing Manager | Steel Realty Group
September 2019 - February 2020
Managed multiple marketing efforts and other projects:
- Manage digital marketing for an up and coming real estate brokerage
- Edited marketing images and graphics with Photoshop
- Created thumbnails for YouTube, Instagram and other sites with PhotoShop
- Created ad copy and images for Facebook and Google Ads PPC Campaigns
- Created and managed email campaigns and newsletters with kvCore, real estate specific tools
- Coordinated ghost-writing of book, as well as publication
- Researched local housing statistics for combined marketing campaign. Elements included direct mail, geomarketing PPC, with Facebook and Google remarketing
- Configured and managed online ad accounts with Google, Facebook, and Yelp
- Setup and updated the Google Business and Bing Business pages
Project Coordinator | Eagle Country Construction
January 2017 - July 2019
- Managed multiple development projects from initial conceptualization, permit submittal, through preparing construction team for permit issuance
- Coordinated multiple consultants to develop our project documentation required for several different government agencies
- Researched potential opportunities, creating an feasibility/ROI analysis and projected budget
- Created offers and coordinated transactions with agents, sellers, buyers and managing brokers
- Developed and managed project timelines and budgets in Buildertrend, Project, Excel, and Visio, ensuring timely communications with all stakeholders
- Tracked and maintained information for multiple sources, both internal and external, ensuring effective dissemination to all affected sources
- Provided front line IT support for office, including resolving network and desktop issues, new equipment procurement and training staff on new systems. Created and managed company website. Also managed social media accounts
- Created site plans and edited house plans with AutoCAD
- Crafted marketing materials with InDesign, Photoshop, and Publisher
Office Manager | C & K Real Estate
July 2011 - December 2016
- Developed Excel based team dashboard for tracking and reporting of progress towards yearly, quarterly and monthly KPIs, increasing our production volumes by 50%
- Developed and implemented CRM plans for 800+ database.
- Verified transaction compliance, coordinated between other real estate agents, escrow agents, mortgage lenders, buyers and sellers to ensure on-time closings
- Reviewed contracts and offer materials ensuring comliance for bank and government owned property. Verified transaction compliance with state and other requirements
- Coordinated between other real estate agents, escrow agents, mortgage lenders, buyers and sellers to ensure on-time closings
- Coordinated acquisition of resources for new hires, managed repair and maintenance
- Tracked and submitted expense reimbursements with the asset management teams for institutional property owners and internal accounting
- Managed all IT and technical issues for team, from resolving network issues, troubleshooting PC issues, equipment procurement and setup
- Created and updated company website, managed social media posts, more than tripling our social media likes and followers
Microsoft | Program Manager, Coordinator and Business Administrator
August 2009 - January 2011
- Team and project management
- Established and mapped team rhythms, developed scorecards, reports and communications for team, both internal and external, utilizing Excel, PowerPoint, Sharepoint, and Project for the globally disbursed team
- Managed logistics for multiple high-profile events and meetings
- Managed team assets from PCs to space allocation. Coordinated internal moves and new hire equipment and access procurement
- Monthly financial reporting to team, directors and fiance organization
- Regular project communications, reporting and interdepartmental coordination
- Managed office space, supplies, equipment and access to key systems for globally distributed team located throughout multiple global facilities with MSS, HeadTrax, MyOrder and MSExpense
- Created Opex reporting, produced monthly reclass and accrual reporting, managed expense reports across the team. Created internal reporting with Excel
- Managed team distribution lists and Sharepoint site access, and headcount in HR tools
- Managed team office and technology needs
Coordinator | Starbucks
April 2005 - February 2009
- Worked across the department’s functional groups to maximize collaboration and for effective administrative support. Managed team and executive calendars
- Developed tools with Excel and Oracle for budget tracking for $12 million budget, collected information from multiple departments and assembled into non-technical reports
- Collaborated across multiple functional groups to develop briefing materials for executive speaking events (up to and including the CEO and Chairman) and crisis response, received commendation by CEO
- Direct administrative support VP and Director of Public Affairs including calendaring, meeting and office logistics, correspondence. Also supported the Executive Assistant to the SVP of Global Communications and the greater 30-person department in numerous capacities including calendaring, coordinating travel and expense reporting
- Monitored company-wide inbound executive speaker requests, creating monthly reporting, and coordinating event logistics for executive team. Creating travel and event briefings for executives from the C-suite on down
- Crafted executive PowerPoint presentations across the company for multiple speaking events and venues, ensured timely and accurate information. Served as a liaison for external organizations, coordinating executive travel, and onsite logistics
- Coordinated events, internal and external, including reserving space, managing catering, and arranging presentation equipment
- As a member of the Annual Meeting core team, coordinated VIP and key guest seating and other logistics. Worked with Diversity team to provide accessibility accommodations to guests as needed, including ASL interpretation and services for Deaf-Blind shareholders
- Utilized Excel to create and distribute the Global Reputation Recap Report for Senior Leadership Team